If it’s difficult for you to access our collections in person there are a number of ways we can help.
We know it’s not always possible for everyone to find and collect books themselves. We’re happy to collect books, DVDs or CDs from the shelves for you, or search for items that you haven’t been able to find.
To make a Click and Collect request, please complete the Click and Collect online form. Please note we accept a maximum of 5 titles per request, and we'll email you when they are ready to collect.
This service aims to allow students and researchers who are working off-campus, or unable to come to campus for any reason, access to essential library materials. Please do remember to check if the material you need is available electronically first before making a postal loan request.
To make a postal loan request, please complete the Postal Loan request form. We regret we cannot post to addresses outside of the UK.
This service allows current UEA students and researchers to request an individual scanned copy of a chapter or article only held in the print collections of UEA Library. This service is intended for individuals who are working off-campus, or unable to come to campus for any reason, and enable them to access to essential library materials only available in print and held in UEA Library.
Please check if the material you need is available electronically first before making a Scan and Send request.
To make a request, please complete the Scan and Send request form. Please note this service is for personal use only and subject to relevant copyright permissions.
You may make up to 3 requests per day and we aim to fulfil your request within 2 working days. We are unable to scan overly large, fragile or damaged items, or stock held in Special Collections.
If an e-book would better suit your needs, please submit a book suggestion request.
Do you need help fulfilling your accessibility requirements in the Library? Speak to our friendly Helpdesk team.